For some time now, I have been
planning to post some ideas concerning cybersecurity. Specifically,
I am interested in the security of private computer systems,
especially those of large corporations. Of course, the related
situation initiated by Joseph Snowden, formerly of the NSA, attracted
much concern as it became known that his former employer, a public
intelligence agency, has been gathering information about our private
communications. This incident caused an uproar as many were accusing
the federal government of going overboard in its attempts to tap into
any communication by Americans with foreign terrorist groups. I was
not going to write about public agencies and their security concerns,
but about private firms and their computer operations: how secure
are they? This is important to all of us since much of our private
information is recorded by these businesses especially in relation to
our attaining credit and other financial matters.
My plans were disrupted by the
recent breach of security that affected Target's system – that's
Target as in the chain of merchandising stores. This breach
jeopardized the credit and debit accounts of millions of consumers
who used one of these payment options at the chain of over 1,700
outlets across the nation. If you used a credit or debit card at a
Target store from November 27 to December 15, there is a possibility
that unauthorized use of your account could have been used to acquire
merchandise from Target outlets. The news reports covering the
breach have pointed out that the problem could have been avoided if
Target, in this case, and American corporations, in general, would
have put in place security measures that have long been used in
Europe. Mainly, the use of security chips which are imbedded into
the cards would increase the security of this mode of payment many
times over. Yet US corporations have shied away from implementing
this and other measures due to the costs of initiating their use.
I became aware of this lack of
action on the part of US businesses by reading an article by Amitai
Etzioni.1
In this article, the sociologist points out several deficiencies
associated with cybersecurity. His goal was to highlight how private
and public entities are intertwined and that a pattern of speech that
treats these domains as separate and distinct, as much of the
propaganda from the Tea Party and other conservative voices assumes,
is really passe and counter to what is real. A more accurate
understanding includes many points of intersection in terms of
interests, structures, processes, and uses of products that bind more
closely the activities of government and business operations. The
Target incident just illustrates how acting as if there exists clear
lines of demarcation opened the retailer to this monumental
vulnerability to undetermined costs in terms of loss and potential
lawsuits.
A look at Etzioni's argument is
still useful. For example, one area in which the two realms, the
public and the private, interact extensively concerns the military.
There, both private and military entities share the cybersecurity
technology. This includes software and hardware. The security
products are produced by private companies and much of it in overseas
production facilities such as in China. The security of these
components is highly reliant on the efforts of private corporations.
And this includes the components in those systems used by our
military.
Security is not limited to the
concerns of the military or other government departments and agencies
(think Social Security, publicly run or supported health facilities,
education records, and the like), but also private business concerns
as well. Etzioni reports, for example, that the level of crime in
areas of finance via the use of computers has grown significantly.
One would think that private concerns would be highly worried over
such crime and be highly motivated to address it in order to at least
ameliorate its effects if not eliminate it altogether. Despite the
crime, the fact is that computer systems are not so structured as to
lend themselves to security enhancing options. That is, fixing the
problem or even lessening it would be very costly. To date, the
costs due to crimes such as bank thefts and spying between businesses
are not high enough to match the costs involved in installing
appropriate security technologies and protocols. Also, incidences of
thefts or other fraudulent behaviors often do not come to light so
quickly. It usually takes years before knowledge of such crimes
becomes evident. This lag delays any acknowledgment that security
investments are paying off. And any time payoffs are not recognized
in the short term, they are not registered as gains on the quarterly
bottom line report, whereas the costs associated with security
investments are reported. All this negatively affects stock prices.
In other words, taking on costs to meet problems that are hidden is
not a recipe for a CEO's job security.
But doesn't all this mean that
costs, be they recognized or not, go up and, therefore, in
concentrated markets – ones in which there is little competition –
are simply added to the prices of whatever products are affected?
Or, put another way, doesn't this mean the consumers of any affected
product have to pay more for those related goods and services? Yes,
it does and that further means consumers have an interest in seeing
that affected businesses become more efficient and less wasteful of
funds that are going to crooks. If private entities can't or won't
do what's necessary, then government has a role in addressing the
concern – and adding to the existing interaction between both
realms.
I don't need to reproduce
Etzioni's report. You get the gist of his concern. The point here
is that we are talking about national and even global entities. A
lot of our present debate is how big a government we need, how big it
can be and still be constitutional, and how big it can be without
undermining the democratic quality of our governance. These are
legitimate questions posed by conservatives. Traditional federalists
have all along been sounding the alarm about the centralization of
power due to the growth of our central government. Yet one needs to
be realistic about the actual conditions that are out there. Bigness
in the private sector is not imaginary. We no longer just have
national businesses; we have transnational corporations. By
necessity, our national government has to come to terms with that
bigness. It has to regulate those entities to fulfill our need for
safety and security. These technological advances that have opened
us up to these security problems are just one of many areas in which
our interests as private citizens are exposed to the potential
threats represented by what happened to Target. I am sure that
retailers and other types of businesses are reviewing their security
policies and rethinking their opposition to regulation by government
over these matters. Liberated federalism, if it is to be viable, has
to amend its insistence on small government; yes, be reluctant to
handing over more power to Washington and be protective of local
governmental prerogatives, but be sensible when the issues become
national and even global, and understand the potential dangers to our
safety, security, health, education, and morals by large scale
predators. Bad guys no longer need to wear hoods and brandish guns
to do their harm. Their damage can be quite effectively accomplished
by clicking on a machine.
1Etzioni,
A. (2013). The bankruptcy of liberalism and conservatism.
Political Science Quarterly,
128 (1), pp. 39-65.
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